Today, We are going to answer the B2C Solution Architect Certification Maintenance Winter '23 questions.
Unit 1: Maintain Your B2C Solution Architect Certification for Winter ’23
1. Where is the login URL found after Enhanced Domains is turned on?
Ans. Click your user profile in the Salesforce UI
2. How can an architect connect multiple instances of B2C Commerce to an org?
Ans. Repeat the new connection process for each instance
3. What is the procedure to create a private connection between Salesforce and AWS?
Ans. In setup, go to the Private Connect page and click AWS Regions
4. Which option should be selected in the Contact Support Form component in order for users to create support cases more efficiently?
Ans. Create cases in batches
5. Which Omni-Channel flow template is used to create cases for inbound calls in telephony?
Ans. Basic Routing with Case Creation
6. Agents can receive reply recommendations during a chat. How often does the reply recommendations model retrain?
Ans. Monthly
Hurrey!! You have successfully completed the Maintenance. That's all for today. We will come up with more solutions that will help you understand Salesforce faster.
Comments