Why Salesforce is the Best CRM?

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Have you ever heard the word SALESFORCE? This is not just the word. In recent years, there has been a big surge in cloud computing Technologies. One such technology which had an immense impact on the world of computing is Salesforce. Today we are going through Salesforce in deep and understanding every aspect of Salesforce.

It is not easy to expand the business. Sales Teams have to do a lot of things to attract customers to purchase their products or services. A company can only be profitable if it has a method of efficiently collecting leads that can be converted to loyal customers. 

There are a lot of CRMs in the world then Why is Salesforce so widely used? Why it is preferred by so many companies? 

Let's understand Why?

  1. Easy to Use: Salesforce is very easy to use for business persons to understand things. It is easy to use as a website. You can log in from anywhere in the world through any device. Users like your company's person can easily view and update data using Salesforce Mobile App.
  2. Wide Range of Services: Salesforce is a huge cloud platform and scalable system, the size of the company has no bearing on its performance capabilities. This cloud-based system gives multiple solutions like Sales Cloud, Service Cloud, Marketing Cloud, and many more. Also Read: Salesforce Cloud Services
  3. Easy to Customize: Salesforce has its own Server Side Languages like Apex (Server-Side), SOQL(Database), LWC (Client-Side), Aura(Client-Side), and many more. You can use those things to do customization and create everything according to your business need.
  4. Integration options: Salesforce gives you the option to Integrate with an External System which will increase your business productivity and profits.
  5. Multitenant Platform: Multitenant Cloud is used by Salesforce in the last layer. Multitenant means Salesforce shares a core set of resources with all of our customers with the same computing power, and data storage, no matter what's the size of your business? 
  6. Analytics of Data: Salesforce offers powerful tools for reporting and dashboards. This will help save your time, and money and allow you to give your business the attention it deserves. You can create real-time reports and use those reports to get the graphical representation of data using charts, tables, metrics, and many more.
  7. Customer Success Platform: Salesforce lets you efficiently unify different principal functions of your business so you can achieve customer success. You can sell, provide service, market, collaborate, know your customers, and build apps on a single platform.
  8. Improved Team Collaboration: Salesforce allows you to connect and communicate with team members from anywhere using the Chatter feature. This lets you connect with individual team members or full groups and chat about everything from your clients and their information to other work-related topics such as territory and product/service details.
  9. Salesforce App-Exchange: It is a marketplace that offers a wide variety of apps that can be used to extend the functionality of Salesforce. It’s an online marketplace that lets you quickly and easily find, try, and buy apps that work with Salesforce.
  10. Acquisitions are Very Useful: Salesforce did acquisitions on many platforms which will help in making profitable and successful businesses. Some of the acquisitions are Marketing Cloud, Slack, Tableau, Mulesoft, Quip, and many more.

Conclusion
Salesforce is the world’s leading cloud-based CRM software that helps your business grow into a more streamlined, effective, and efficient organization. It helps a large number of businesses no matter the size of the business. It was one of the first to offer a wide range of features and services in CRM. It revolutionized the CRM system by making it cloud-based and easy to use from anywhere.

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